Soul & Fire Charity Partner
Delivery During Coronavirus
We’re still open! Rest assured that we are taking extra care with your orders during this time.
Get your daily dose of creativity from our shop Instagram page and of course our founders! You can also contact us via email at firstname.lastname@example.org if there’s anything you need help with.
Thank you for your continued support during these times. We wish you and your loved ones good health and happiness.
When will I get my online order?
Our website is still running as usual. We are limiting contact with our shipping suppliers in order to comply with social distancing measures. Orders will be fulfilled once a week, and you will receive an email when your parcel is on its way. One posted your order is in the safe hands of Royal Mail. For more information on their current deliver times, please see their website. Thanks for your patience!
What are my delivery options at the moment?
Our usual delivery options are available worldwide. Please note that some countries have limited the number of imported goods they will accept. Please do bare this in mind when placing your order, and once again for up to date information on delivery to your country, head to the Royal Mail website.
Is the office safe/clean?
We have taken precautions to reduce risks in our office for ours and our customers safety. This includes clean workspaces and implementing social distancing procedures for shipping journeys. We will continue to review and update our practises according to government advice to ensure we keep safe.